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Requisition Number 19-1821
Post Date 8/9/2019
Title Contact Center Associate
Job Family Customer Service
Location Remote-Waco TX
Description

Support Specialist (Call Center Agent)

 

SimpleBills, A RealPage Company, is a complete utility management service that provides a strategic partnership to property management companies and owners, to improve the resident experience, conserve resources, and realize efficiencies with data-based decisions. THE most important part of our company is our team – and we’re growing!

 

The defining characteristic of our team is our culture. It motivates us to come to work with a smile on our face (or shortly after the first cup of coffee – we love that stuff!) and do our best as we provide outstanding service to over 100,000 customers nationwide. Our team is made up of regular people (none of us are perfect!); what sets us apart is how we approach this fact as we excel at our work. A healthy and holistic approach to people, their issues, and our company’s policies and initiatives is what ensures we grow from conflict and success.

 

Our ideal candidate is a great culture fit with an outgoing personality and attitude. They should have ambition and confidence, but teachable and able to communicate clearly. This job requires attention to detail and the ability to manage tasks efficiently (you can’t actually ‘multi-task’). You’ll be on a computer a lot, so we place importance on good typing skills and being tech-savvy. Lastly, to thrive in this role, you’ll have to use the support system provided to you to be cool and productive under pressure.

 

Requirements

  • Associate degree or equivalent experience
  • Type >35 WPM

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