Requisition Number |
31287-804 Stockton |
Post Date |
7/14/2015 |
Title |
Restaurant Manager |
City |
Stockton |
State |
CA |
Description |
About Romano’s Macaroni Grill®: As the leader in upscale casual cuisine, Romano's Macaroni Grill® offers you outstanding career growth opportunities and a dynamic environment to showcase your leadership skills.
Our Benefits Include:
- Aggressive Bonus Plan
- Paid Vacation
- Medical/Dental/Vision Insurance (to include domestic partner benefits)
- Flexible Spending Accounts
- Life & Accident Insurance
- Short and Long-Term Disability Plans
- 401(k)
- Direct Deposit
- Comprehensive Training Program
- Complimentary Dining Privileges
- Ongoing Leadership Training
- And much more!
Job Description:
The Restaurant Manager is responsible for all functions on an opening, mid or closing shift to include guest relations, supervision of all staff and staffing levels, proper restaurant ambiance, food & beverage quality and safety. The Manager ensures that the shift is run in a smooth manner and attends to any unexpected problems or emergencies that may arise. The Manager is responsible for staffing, scheduling, financial goals and staff development.
Key Duties & Responsibilities:
People:
- Sets the standard for service expectations by scrutinizing every aspect of the guest's experience from start to finish.
- Positively coaches team members to achieve the highest quality of service in all areas of the restaurant.
- Supports and works well with all members of the management team.
- Communicates with team members, managers and RSC staff using open communication.
- Demonstrates a positive attitude with staff.
- Demonstrates skill and care when selecting, orienting, training, coaching, appraising and terminating of staff.
- Works with managers, team members and HR on disciplinary matters and issues.
- Cross trains and develops staff to provide opportunities for growth and advancement.
- Successfully resolves guest problems to ensure the guest's happiness.
- Takes responsibility for growth and development by setting goals and seeking out knowledge.
- Maintains good energy and positive image to guests and staff during the shift.
Operational Excellence:
- Conducts daily line checks for food quality freshness and standards at the beginning of each shift.
- Manages expo to ensure food quality, recipe adherence and proper plate presentation.
- Corrects any food or beverage problems before they reach the guest.
- Demonstrates thorough recipe knowledge and awareness of food and beverage quality.
- Uses opening and closing checklists at each shift.
- Follows shift plan and conducts pre-shift meetings with staff.
- Makes adjustments to staffing levels as needed to achieve labor goals.
- Achieves and maintains a clean and sanitary environment throughout the restaurant.
- Demonstrates and promotes safety awareness.
- Achieves financial goals for the assigned area without compromising food or beverage quality and service.
- Demonstrates solid knowledge of Policies and Procedures, proper use of forms, payroll procedures, reports, local applicable employment laws and employee file maintenance.
IRG123 |
Requirements |
Qualifications:
- Minimum 3 years as a manager in a full service restaurant.
- Minimum 21 years of age
- High school equivalency required
- Must possess strong leadership skills.
- Solid track record of success in previous assignments demonstrating upward career tracking.
- Strong communication skills in English (verbal and writing); Bilingual a plus.
- Perform basic math and understand finances and cost management
- Must be dependable, reliable and motivated.
- Able to work ten hour-plus shifts, with extensive standing/walking.
- May lift materials and/or product up to 50 pounds or more.
NOTE: Romano’s Macaroni Grill® reserves the right to revise or change the position plan as the need arises. This position plan is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.
Romano’s Macaroni Grill® is an Equal Opportunity Employer.
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