Job Details

Title Server
Job Category Food and Beverage
Employee Classification Seasonal- Winter
Part Time No
City Olympic Valley, CA
Location Squaw Valley Ski Resort
Description Department: High Camp, Rocker
Reports to: High Camp General Manager
FLSA Status: Non-Exempt
Job Status: Seasonal, Full Time or Part Time
Hours: Varies Updated: 3.26.2014
Job Summary: Provides all guests with the highest quality dining experience possible. Takes orders and delivers food and drinks in a professional and efficient manner.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Applicants must be 18 years of age.

Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:
1. Provide customers with top quality customer service in a friendly and positive manner.
2. Present menus, explain how various menu items are prepared, and describe ingredients and cooking methods.
3. Inform customers of daily specials.
4. Check patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
5. Properly open and pour wine at tableside
6. Place order using POS system. Communicate with kitchen of special needs or if a menu item is not available
7. Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
8. Prepare checks that itemize and total meal costs and sales taxes.
9. Clear tables, deposit plates and utensils in bus tubs, dispose trash and wipe tables clean
10. Assist food runners as needed. Carry food orders from kitchen to customers, fill drink orders, fill customer requests
11. Restock condiments, utensils, napkins, cups and other items as needed
12. Sweep floor, pick up trash
13. Assist kitchen staff as needed.

Competencies and Job Requirements:
1. Effective communication skills, oral & written
2. Strong sense of customer service & safety awareness
3. Able to understand and follow verbal and written instructions.
4. Have a neat & clean appearance in compliance with the company grooming standards
5. Punctual, able to report at scheduled start time
6. Work well as part of a team.
7. Able to remain patient, calm and composed in a fast paced, high volume demanding environment.
1. Knowledgeable about all aspects of the menu, restaurant and Squaw Valley or be able to locate information.

Education and Experience:
1. High School Diploma or GED
2. Two years serving experience
3. Must have or be able to obtain a California Food Handlers card.

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear. Must be capable of walking or standing 90% or more of a normal 8 hour work shift. Must be capable of frequently carrying, lifting. pushing or pulling up to 25lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.

Working Conditions:
Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to outside weather conditions.
Hazardous Materials/Noise: The noise level in the work place is usually loud.
Equipment Used in Job: Varies
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