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Job Details

Requisition Number 17-0237
Post Date 12/8/2017
Category Supervisors
Title Manager of Clinical Services
Department Operations
Work Shift Day Shift
Hours Per Week 40
City Rochester
State MN

Statement of Position

This position provides planning, guidance, and coordination of clinical services to ensure quality of care, patient safety; and patient, employee, and provider satisfaction through efficient use of resources. This position provides oversight for operations of the clinical departments using a collaborative approach by working activity with the department chairs, director of clinic operations, and department supervisors.


Job Responsibilities:


Financial Acumen

·         Develops, analyzes, and maintains departmental budgets.

·         Exhibits aggressiveness and a strong understanding of profit and loss, contribution margins, and expense and staffing variance in order to make meaningful corrections. Including timely submission of variance reports with corrective action, review of staffing with changes correlating to clinician production, and anticipation of needs for budgeting.


Organizational Support

·         Provides leadership, support, and guidance in supporting company policies, procedures, and guidelines.

·         Participates in the development of the strategic goals, plans, and objectives ensuring alignment with those of the organization as a whole.

·         Must possess the ability to make decisions independently as needed.

·         Familiar with licensure requirements for healthcare employees.

·         Utilizes a cooperative approach to address clinician, staff, and patient concerns.


Communication/Supervision of Others


·         Mentors departmental supervisors and holds them accountable for department budgets and goals.

·         Provides leadership, support, and coaching in order for departmental supervisors to effectively manage.

·         Ensures departments’ and supervisors’ activities are in alignment with strategic initiatives.

·         Addresses clinician issues when necessary for department improvements and compliance.


Risk Management

·         Practices risk management strategies in ensuring that departments are practicing safe patient care and resolving issues quickly and effectively.

·         Ensures employees are working in a safe environment by minimizing their risk for injury or illness.


Development and Growth

·         Responsible for developing business plans for responsible departments in concert with the operational leadership team (department chair, director, supervisor, vice president for clinical operations).

·         Works with the finance department as necessary to assist with Return on Investment for capital equipment and new services.

·         Provides creative and innovative thought in developing departments and seeking efficiencies through quality methodologies.

·         Engages in reading and seminars to ensure knowledge is relevant to the movement of healthcare in the United States (government initiatives, mandates, best practices, safety, and quality).

·         Other duties as assigned.



·         Bachelor’s degree in healthcare or related field

·         Master’s Degree in Nursing, Healthcare, or Management preferred

·         Minimum of three years of management or supervisory experience

·         Excellent team building, coaching, and performance management skills

·         Excellent interpersonal and communication skills with the ability to communicate clearly and efficiently both verbally and in writing

·         Proficient computer skills, including the Microsoft Office Suite with the ability to analyze and interpret complex data

  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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