Job Details

Requisition Number 20-0638
Post Date 5/29/2020
Title Nutrition Services Aide
Department MG Cafeteria/Coffee Shop
Employment Type Part Time (Regular)
Hours Per Pay Period 32
Shift Day/Evening
Shift Length 4 & 8 Hours
Mandatory Call Requirement Occasional Call
Mandatory Wknd Requirement Every Other Weekend
City Maple Grove
State MN
Description The Nutrition Services Aide is responsible for assisting in the presentation of patient meals and ensuring timely, efficient and professional delivery of patient meal trays. The Nutrition Service Aide is also responsible for ensuring proper cash handling procedures, assisting guests, replenishing and cleaning items in the café, preparing and serving food and beverages. Actively and consistently demonstrates the mission, vision, values and guiding principles of Maple Grove Hospital.

ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Meets with patients to review new or changed diet orders, provides diet information, distributes specific diet menus, and explains the process for placing meal orders.
2. Assists in the preparation of patient meal service including tray assembly, tray delivery and pickup, special requests, and other patient needs.
3. Assists with taking patient menu selection; maintains knowledge of menu and beverage items.
4. Prepares in-between meal nourishments, floor stock, and cold food preparation as needed.
5. Records meal intake information such as percent of meal consumed.
6. Assists with dish washing, food line clean up, trash removal, general sanitation of kitchen areas and nutrition alcoves.
7. Sets up Kitchen for following shift.
8. Practices proper infection control and food safety standards; including but not limited to, hand-washing and personal hygiene.
9. Assists in the opening and closing of the cafeteria by preparing for service before and after meals.
10. Actively replenishes café items for guest availability, such as napkins, utensils, etc.
11. Accurately handles cash and/or credit card transactions; adheres to hospital cash handling policies and procedures.
12. Maintains proper security of cash at all times.
13. Assists with food preparation such as replenishing salad bar ingredients, making pudding and yogurt cups, etc.
14. Educates and informs customers about the differences among coffee beans, coffee preparation and brewing methods.
15. Prepares and serves beverage items consistently, such as coffee, lattes, etc., by adhering to all recipe standards.
16. Follows health, safety and sanitation guidelines for infection prevention and food safety.
17. Recognizes and complies with legal and procedural requirements related to area of responsibility.
18. Protects patient/employee privacy and only accesses patient/employee related information as needed to perform job duties.
19. Reports areas of concern or potential violations to supervisor or other members of hospital leadership via established methods of communication.
20. Recognizes and complies with legal and procedural requirements related to area of responsibility.
21. Protects patient/employee privacy and only accesses patient/employee related information as needed to perform job duties.

Equal Employment/Affirmative Action Employer
Requirements EDUCATION REQUIREMENTS
•High School diploma or equivalent preferred, or actively pursuing.
•Must be 16 years of age.

MINIMUM EXPERIENCE, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS
•At least 6 months cashier experience and 1 year of experience in the food service industry preferred.
•Barista experience preferred, but not required.
•Ability to be accountable for quality customer service and respond appropriately to a variety of personalities and situations.
•Strong communication skills with demonstrated ability to express ideas and information clearly and concisely, both in written and oral form, in a manner appropriate to the audience.
•Demonstrated ability to deal with conflict in a positive manner. Has an awareness of, responds to, and considers the needs, feelings and capabilities of others.
•Ability to be accountable for quality customer service and respond appropriately to a variety of personalities and situations.
•Ability to take initiative, be self-motivated and an independent, accountable, dependable performer.
•Effective planning, organizational and detail-oriented skills.
•Ability to maintain quality, safety, and infection control standards.
•Must be able to read, write and speak effectively in English

Additional Requirements This is a flex position and will be scheduled day and evening hours, a combination of 4 and 8 hour shifts including every other weekend.
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