Job Details

Requisition Number 21-0004
Post Date 1/6/2021
Title Systems Administrator
City Denver
State CO
Description OVERVIEW:
Phil Romano founded Macaroni Grill on a simple belief. He set out to create a restaurant inspired by his grandfather’s kitchen in upstate New York, where the cuisine was rooted in Italian tradition, but the emphasis was on a place family could gather and have a great time over food made with the finest of ingredients. He focused on the little things and that quality is still engrained in our culture 30 years later. It’s a belief that that every tiny detail enhances our Guests’ experience and separates our restaurants from others.

Late 2018 Romano’s Macaroni Grill acquired Sullivan’s Steakhouse. A 1940’s Chicago-style steakhouse offering the finest Certified Angus Beef; select seafood, lamb and chicken entrees, appetizers, soups, salads, and side dishes (including Sullivan’s renowned au gratin potatoes). Sullivan’s is rooted in the rich tradition of classic steakhouses, but with a lively twist that turns every meal into a night to remember.

We know that without our Guests we do not exist, therefore our team at every level takes immense pride in their part of creating the best Guest experience in the industry. From building our relationships with small vendors we work with, to carefully selecting the ingredients for our meals and maintaining a spotless house for our Guests, we go the extra mile to create memorable connections at the table. Our team lives the beliefs that make us the #1 Italian restaurant chain and neighborhood steakhouse in the nation.


Our Systems Administrator will Implement, Maintain, and monitor Azure infrastructure as part of a team delivering mission critical services. Manage Cisco Meraki restaurant and corporate networks. Candidates must possess strong problem-solving, analytical and communication skills. A focus on automation. Some experience with PowerShell. Candidate will be able to troubleshoot and resolve systems and network related issues. Provide technical support relating to implementations, standards compliance, vulnerability reduction, and strategic planning regarding information technology. Daily duties include problem diagnosis, repair and or replacement as well as preventative maintenance when appropriate. Document environment and procedures. Strong general knowledge of IT concepts, strategies, methodologies, and effectively deliver exceptional customer service to internal and external customers


• Operate as a project-focused team member to ensure successful delivery of Microsoft solutions for our clients around Azure, O365, Intune, and on-premises infrastructure.
• Implement security standards for the organization. Administrator needs to have a security first mind set. Implement security hardening for all aspects of the infrastructure. Participate in annual PCI audits.
• Maintain end point operating systems with Intune. Implement latest standards for Windows 10 deployment.
• Support LANs, WANs, network segments.
• Implement, manage, and maintain Azure resources.
• Maintain security, backup, and redundancy strategies.
• Maintain integrity of the network, server deployment, and security.
• Participate and lead in the design of information and operational systems.
• Partner with IT vendors and other IT personnel for problem resolution.
• Proven working experience in installing, configuring and troubleshooting in Windows server environments.
• Assist in restaurant supporting systems where necessary.
• Document existing/new systems and procedures and recommend specific procedures to satisfy business requirements. Assist in the development of standards.

• Apply technical expertise to a variety of situations, evaluating problems and implementing best solutions.
• High degree of personal motivation and proven ability to work independently with little supervision to resolve customer or technical issues.
• Maintain a professional attitude and appearance while exhibiting a personable, polite and patient behavior always.
• Familiar with on-premises & cloud environments such as Azure.
• Familiar with the configuration and deployments via Intune
• Experience in 24x7 network and systems support/operations center.
• Proficiency in creating diagrams in Excel and Visio.
• Creative problem solver and desire to learn


• Bachelor’s Degree or equivalent work experience, or combination of education and direct work experience
• 5-7+ years of general IT experience with focus on Microsoft solutions
• Ability to respond to help desk requests in after-hours support
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