Job Details

Requisition Number 31307-220 Simi Valley
Post Date 7/24/2018
Title Expo
City Simi Valley
State CA
Description As the leader in upscale casual cuisine, Romano's Macaroni Grill offers you outstanding career growth opportunities and a dynamic environment to showcase your skills. Join the family today!

Summary
The Expo/Quality Assurance role is to provide “Guest First” service at all ties, making the Guest the heart and passion of all they do. This includes friendly and timely interaction with Guest and Team Members, confirming that orders are prepared and garnished properly before being delivered to the table. Ensures meals are delivered to the Guest according to time standards at the appropriate hot or cold temperature, and follows up to confirm each Guest receives their correct food order.

Duties and Responsibilities
• Reads and properly calls tickets to ensure that ticket time standards are met
• Ensures menu items are prepared according to company recipes, cooking procedures, food safety and sanitation procedures
• Ensure proper plate presentation and execution of dishes resulting in high quality and consistent product
• Ready and willing to assist fellow Team Members in meeting Guest needs
• Clearly understands correct procedures in preparing food for Guests with allergens
• Communicates ticket times and potential problems with the Managers, Line Chefs, Servers, and other Team Members as necessary
• Performs prep work and station duties at the start, throughout, and end of each shift as required
• Maintains cleanliness and sanitation throughout the shift
• Always adheres to company food handling, safety, and sanitation procedures
• Maintains calm and effective communication with Manager, Back-of-the-House (BOH), and Front-of-the-House (FOH) Team Members
• Treats all Guests, Team Members, and Managers with the greatest degree of respect and courtesy.
• Maintains a friendly and cooperative attitude while at work.
• Performs related tasks as assigned by Restaurant Management

Requirements Qualifications • At least 6 months of related experience preferred • High school diploma or general equivalency diploma (GED) a plus • Food Handler’s Certificate or the ability to obtain one required • Ability to communicate clearly and concisely with Team Members and understand the predominant language of our Guests • Ability to stand and/or walk throughout the entire shift and work in a restaurant environment • Ability to lift and carry up to 50 lbs., on a frequent basis, placing these items on various heights of shelves and in a walk-in refrigeration/freezer This job posting is a summary and not all inclusive of position duties and responsibilities.
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