| Title |
Restaurant General Manager |
| Description |
JOB TITLE: BRICK HOUSE TAVERN + TAP GENERAL MANAGER
DEPARTMENT: BHTT OPERATIONS REPORTS TO: DIRECTOR OF OPERATIONS
FLSA STATUS: EXEMPT DATE POSTED:
SUMMARY
The General Manager is a results driven leader who is committed to the development of their people and focused on sales and profit growth. To achieve this, the General Manager must operate a restaurant that delivers best in class Team Member and Guest experiences.
KEY RESPONSIBILITIES
• Interacts with all Guests throughout each shift, ensuring they receive perfect food, exceptional beverages, and personalized service.
• Maximizes productivity and efficiencies and minimizes waste by ensuring production levels, Team Member scheduling and sales projections are consistently accurate.
• Ensures the Back of House controls and standards are adhered to at all times.
• Adheres to recipe execution for all menu items and coaches and trains Team Members to adhere to the same standards.
• Conducts thorough and accurate BOH and FOH line checks, correcting issues as they arise.
• Ensures pre-shift meetings with both FOH and BOH Team Members are conducted on every shift.
• Ensures the restaurant is set up accurately for every shift and broken down accurately after every shift.
• Ensures the restaurant is Spotlessly Clean, Safe & Sanitary at all times and requires all Team Members to abide by the same standards.
• Determines staffing needs and hires Team Members who have the energy, passion and ability to deliver exceptional experiences to our Guests.
• Organizes, directs, validates and follows up on all training programs involving Management and Hourly Team Members.
• Accountable for the training and successful roll-out of new food, beverage, and promotional initiatives.
• Organizes and leads Hourly Team Member quarterly meetings to build morale and share successes, review improvement opportunities, reiterate standards and expectations, and communicate new initiatives.
• Conducts Manager Monthly Reviews to coach, develop, and identify methods for performance improvement.
• Accountable for ensuring weekly food and LBW inventories are conducted, and meeting set food and LBW cost goals.
• Accountable for ensuring accurate food, LBW, and supply orders are placed in a timely and accurate manner.
• Follows correct processes and procedures for cash handling, processing checkouts,
safe drops, and bank deposits.
• Accountable for ensuring budgets are exceeded.
• Performs a variety of administrative duties.
QUALIFICATIONS & SKILLS
• Excellent communication and delegation skills.
• Must be able to work in a fast-paced, multi-tasking, hands-on environment.
• Ability to establish and maintain positive and professional working relationships with all Managers, Hourly Team Members, and Guests.
EDUCATION & EXPERIENCE
• High School diploma or equivalent required; four year degree preferred.
• Minimum 3-5 years of restaurant management experience required; previous General Manager experience preferred.
PHYSICAL DEMANDS
The physical demands described above are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. While performing the duties of this job, the Team Member will be regularly required to stand, walk, use hands to finger, handle or feel; reach with hands and arms; climb or balance; and talk or hear. The Team Member will be occasionally required to stoop, kneel, crouch, or crawl and taste or smell. The Team Member must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Brick House Tavern + Tap is an Equal Opportunity employer that does not discriminate against an employee or applicant based upon race, color, religion, gender, national origin, disability, or veterans status, in accordance with 41 C.F.R. 60-1.4(a), 250.5(a), 300.5(a) and 741.5(a).
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