Job Details

Requisition Number BH Latham
Post Date 7/24/2017
Title Restaurant Manager
City Latham
State NY
Description SUMMARY
The Service Manager plays a critical role in ensuring each Guest at Brick House Tavern + Tap receives a personalized, memorable experience on every visit. The Service Manager achieves this by ensuring Servers, Hosts and Bussers uphold our standards, execute Perfect Food and Exceptional Beverages, and exceptional Service to our Guests.
KEY RESPONSIBILITIES
 Ensures each Guest receives perfect food, exceptional beverages, and tailored service.
 Hires Team Members who have the energy, passion and ability to deliver personalized, memorable experiences to our Guests.
 Ensures the Back of House controls and standards are adhered to at all times.
 Ensures the restaurant is Spotlessly Clean, Safe & Sanitary at all times.
 Interacts with all Guests throughout each shift.
 Ensures the restaurant is set up accurately for every shift, and broken down accurately after every shift.
 Organizes, directs, validates, and follows up on training programs involving Servers, Hosts, and Bussers.
 Conducts pre-shift meetings with both FOH and BOH Team Members on every shift.
 Conducts thorough and accurate line checks, correcting issues as they arise.
 Assists with placing orders.
 Plays a key role in ensuring budgets are exceeded.
 Follows correct processes and procedures for cash handling, processing checkouts, and safe drops.
 Performs a variety of administrative duties.
Requirements QUALIFICATIONS & SKILLS
 Excellent communication skills.
 Must be able to work in a fast-paced, multi-tasking, hands-on environment.
 Ability to establish and maintain positive and professional working relationships with all Managers, Hourly Team Members, and Guests.
EDUCATION & EXPERIENCE
 High School diploma or equivalent required; four year degree preferred.
 Minimum 3 years of restaurant management experience required.
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