Job Details

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Requisition Number 19-0678
Post Date 6/6/2019
Title Executive Assistant Community Relations
City Greendale
State WI
Reporting directly to the Vice President of Community Relations, the Executive Assistant Community Relations supports the Vice President. The Executive Assistant serves as the primary point of contact for internal and external customers on all matters pertaining to the department of Community Relations. Must have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative and organizational skills, and the ability to multi-task, shift from one task/project to another quickly and efficiently. The Executive Assistant should have the ability to work independently on projects and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion. Implements strategies to achieve the goals for the organization and Community Relations. Implements, revises, and sustains policies, procedures and programs. Typically works on projects and initiatives that span 3 – 12 months.

1. Project and Change Management: Effectively plans and manages own work to reliably complete routine job responsibilities and special assignments. May serve as a team member or subject matter expert on formal projects or within the department. Effectively engages in change affecting her/him, communicating appropriately with supervisor. Follows through on learning, skill building, and practice necessary to adapt to change.
2. Problem Solving: Light supervision; works independently. Periodic review of work by manager or senior coworker. Solves problems of moderate to advanced complexity; able to identify root cause, interpret data and resolve issues.
3. Technical Skill: Understands and applies professional principles and skills within area of specialization to modify processes to resolve situations.
4. Community Engagement: Champions Goodwill’s community engagement initiatives and serves as an ambassador for Goodwill in the wider community.
5. Completes a broad variety of administrative tasks for the Vice President including: scheduling and maintaining complex calendars, preparing correspondence that is sometimes confidential, and completing expense / corporate credit card reports.
6. Plans, coordinates and ensures the Vice President’s schedule is followed and respected.
7. Communicates directly and on behalf of the Vice President with internal and external community stakeholder, vendors, government officials, and community organizations.
8. Responsible for scheduling interviews with multiple Vice Presidents and organizational leaders.
9. Researches, prioritizes and follows up on incoming issues and concerns addressed to the Vice President or forwarded from the office of the President & CEO, including those of a sensitive or confidential nature. Consults on and/or determines appropriate course of action, referral or response.
10. Provides a bridge for smooth communication between the Vice President and internal leaders; demonstrating leadership to maintain credibility, trust and support with senior management staff.
11. Prioritizes conflicting needs; handles matters expeditiously, proactively and follows-through on projects to successful completion, often with deadline pressures.
12. Provides leadership to build relationships crucial to the success of the organization and manage a variety of special projects for the department, some of which may have organizational impact.
13. Participates in key leadership meetings as required. Assists in developing agendas, action items, follow-up and coordination of logistics.
14. Provide senior level administrative support to organizational projects and programs. Assists the Executive Assistant to the President & CEO as needed with management of calendars, travel arrangements, logistics related to meetings/tours.
15. Creates reports, presentations, announcements, and other communications as required from personal initiative, knowledge and verbal direction.
16. Maintains all electronic and paper files necessary for the smooth operation of the Vice President’s office.
17. Maintains a safe and orderly work environment.
18. Completes all job duties/responsibilities as assigned.
Requirements REQUIREMENTS:
1. Two years of college education or experience equivalency, and a minimum of 3 years’ experience.
2. Preference: Four-year college business degree or equivalent, minimum of seven years’ experience working for senior level management in an administrative position.
3. Must be proficient in Microsoft Office Suite

1. Must be able to work in an office environment, with the ability to operate standard office equipment. Reasonable accommodations will be provided where necessary.
Goodwill is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by federal, state or local law. If you are an individual with a disability and need assistance or an accommodation during the application process, please call 414-847-4131 or email For more information on EEO and other rights, please click here.
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