Job Details

Requisition Number 17-0222
Brand IHOP
Title General Manager (Franchise - IHOP)
City West Valley City
State ut
Description

We are currently hiring experienced General Managers who can deliver upon our guest promise!  

 

Responsibilities include:

  • Executing annual financial, local restaurant marketing, guest service, and human resource objectives, strategies and tactics for the restaurant as defined by the current IHOP Standard Operating Procedures (SOP) and the restaurant’s current operations plan
  • Developing and maintaining professional functional working relationship with restaurant hourly employees and the franchisee organization
  • Managing the restaurant floor, focusing on regular contact with guests. Handling guest complaints in a professional and timely manner, making sure that the frequency of complaints is within acceptable limits
  • Ensuring that employee recruitment and training, operations, food preparation, food safety and sanitation, and security practices are in compliance with SOP in these areas. Implementing Craft Training program for all restaurant hourly employees to improve unit operations and guest experience
  • Carrying our supervisory duties such as recruitment and hiring, training, directing workflow, appraising performance, rewarding and disciplining employees, and resolving complaints and problems
  • Completing all required reports and paperwork accurately and on time. Maintaining personnel files with appropriate employment and legal documents
Requirements REQUIREMENTS

• Minimum of 2-3 years Restaurant Experience
• High School Diploma or equivalent
• Ability to direct and coordinate the organizations goals and objectives
• Hands on leadership style, able to build, coach, and develop a team
• Excellent interpersonal communication skills
• Exceptional customer service and problem solving skills
• Detail oriented with focus on quality
• Perform all duties as required or requested
• Be willing to work nights, weekends, and holidays when restaurants based on the needs of the business
Benefits SALARY - Our salary structure is highly competitive and base on experience, potential, and performance
• BONUSES – Once training is complete, managers will be eligible to earn bonuses based on your restaurants monthly profitability
• PAID VACATION – One week of paid vacation is earned after each six months of employment
• MEDICAL AND DENTAL INSURANCE – Our insurance program provides optional care packages designed to suit the needs of our managers and their dependents
• WORK/LIFE BALANCE - 5 day work week focusing on quality of life outside the restaurant while meeting the needs of the business
• MANAGEMENT TRAINING - 7 week training program that will prepare you to succeed within our organization
• GROWTH OPPORTUNITIES - We always look to promote from within our organization
• STRONG COMPANY VALUES - PRP operates with a consistent set of values and has developed a strong company culture for our managers and team members, Hire Right! Train Right! Treat Right!
About Company This restaurant is owned and operated by an independent franchisee of Applebee’s International Inc. or International House of Pancakes, LLC
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