Job Details

Requisition Number 17-9757
Post Date 7/10/2017
Title HR Assistant - Graveyard
City Commerce
Description Under general supervision, the Human Resources Call Center Associate will provide support during the day, swing, and/or graveyard shifts for the Human Resources Department.

PRIMARY JOB FUNCTIONS

1. Answers all attendance-related phone calls from company employees and documents employee attendance records in the company’s attendance tracking program as needed.
2. Conducts and documents the interactive process with employees calling out or leaving work early for reasons protected under state and federal law (FMLA, PDL, Kin Care, etc.).
3. Provides attendance information and records to department supervisors and managers as needed.
4. Conducts attendance related investigations and facilitates disciplinary outcomes in consultation with the Lead Human Resources Call Center Associate and Attendance Administration Supervisor.
5. Provides front desk support for the Human Resources department, including greeting visitors to the office, answering telephones, and providing answers to basic questions regarding company policies and procedures.
6. Scans and maintains all employee documents in the electronic file database.
7. Organizes employee file and assembles documentation for employee and/or legal file requests.
8. Assists with other duties and projects as assigned.
9. Attendance and punctuality are an essential job function of this position.
Requirements QUALIFICATIONS

1. Bachelor’s degree in business, human resources, or equivalent combination of education and experience required.
2. Proficient in Microsoft Office: Outlook, Word, and Excel.
3. General understanding of benefits, employee leave of absence and general HR functions.
4. Ability to handle sensitive and confidential documentation.
5. Candidate must have excellent time management and organizational skills.
6. Candidate must be flexible to work a variety of shifts.
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